Effective Date: 11/07/2025

Welcome to Louk•Lad. By accessing or using our website (https://louklad.ae), you agree to be bound by the following Terms of Service. Please read them carefully before purchasing or using any services on this site.

 

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve:

• Transmissions over various networks.

• Changes to conform and adapt to technical requirements of networks or devices.

 

2. Online Store Terms

By agreeing to these Terms, you confirm that:

• You are at least the age of majority in your jurisdiction.

• You are not using our products for illegal or unauthorized purposes.

• You will not transmit any viruses or code that may harm the website or other users.

 

3. Product Accuracy

We aim to display our products as accurately as possible. However, we cannot guarantee your screen’s color accuracy or resolution matches the physical product exactly.

 

4. Pricing & Availability

All prices are listed in AED and are subject to change without notice. We reserve the right to:

• Modify or discontinue products without notice.

• Limit quantities of any items or cancel orders at our discretion.

 

5. Order Modifications

Once an order is placed, it cannot be modified or cancelled. Please ensure your selections, size, and address details are correct before confirming.

 

6. Returns & Refunds

Please refer to our Refunds & Returns Policy for details on how returns and refunds are processed.

 

7. Shipping

We offer local delivery across the UAE. Shipping times and charges may vary depending on your location. For more, refer to our Shipping Policy.

 

8. Third-Party Tools & Services

We may use third-party services that have their own terms of use. We are not liable for any issues caused by these services.

 

9. Privacy

Your use of this site is also governed by our Privacy Policy, which outlines how we collect and protect your information.

 

10. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance of those updates.

 

11. Contact Information

If you have questions about these Terms of Service, please contact us at info@louklad.ae.